Mike Eardley, President and CEO of IDDBA, has a lifetime of hands-on knowledge in supermarket retail. Through personal experience and interaction with industry leaders, Mike has identified the power of The Six Influencers: Community, Technology, Competition, Food Safety, Consolidation, and People.
The Six Influencers, especially People, have a major impact on the industry, from customers to employees. People are the past, present, and future of the industry, and Eardley will share IDDBA’s exciting offerings and programs aimed at continuing to grow the future with People.
Join Mike this year to learn how investing in employees improves your customers’ experience and increases the overall halo effect of your brand. With changing social spaces and proliferation of media, discover how grocery can offer a touchpoint for all communities. He will also be offering insight on perishable trends, both interesting and potentially damaging, such as Food Safety, which affects our industry every day.